Kathmanduoutdoor.com Reviews

Kathmanduoutdoor.com features a range of outdoor clothing and gear with prices reflecting the quality and functionality of the products. For example, the Epiq Women's Hooded Down Jacket is priced at $249.00, while the Federate Men's Stretch Down Hooded Jacket costs $329.00. The Winterburn Women's 600 Fill Longline Down Coat also stands out at $329.00. For those in need of camping gear, items like the Amphi Roll Top - 18L and Amphi Pack - 16L are available for $129.00 and $119.00 respectively. The Valorous Pack - 20L is another option at $119.00, ensuring a variety of choices for different outdoor activities and preferences.

Kathmanduoutdoor.com offers a range of outdoor clothing, accessories, and gear for both men and women. Among the popular products are the Winterburn Women's 600 Fill Longline Down Coat, the Epiq Women's Hooded Down Jacket, and the Federate Men's Stretch Down Hooded Jacket. These items are designed to keep customers warm in cold conditions, with features like certified down filling and hooded designs for extra protection. The site also highlights new gear collections, including the Heli R Down Jackets and 100% Merino Wool Tops, which are best sellers due to their quality and comfort. For those interested in hiking, the Valorous Hiking Packs are featured, indicating a focus on durable and functional equipment for outdoor adventures.

Kathmanduoutdoor.com provides customers with a secure online shopping experience, accepting various payment methods including MasterCard, Visa, American Express, and the use of Kathmandu Gift Cards. The website ensures a convenient process for users, offering the option to create an account to save delivery address details and streamline the checkout process. It is important for customers to know that their credit card details should not be included on any returns labels or in correspondence to maintain security and privacy.

Kathmanduoutdoor.com's return policy allows customers to return items purchased online within 365 days of the original purchase date. Products must be unused and in their original packaging with all labels intact. For returns due to a change of mind, postage must be paid by the customer and will not be refunded. The company does not offer exchanges; a new order must be placed for alternative products. Returns should be sent to the Kathmandu address provided on their website, and customers are advised to use strong external packaging to prevent damage during delivery. A refund is issued once the returned items are received and processed, which may take up to 14 days. An additional 3 business days may be required for the return to be reflected in the system. Customers should obtain a receipt as proof of return and track their delivery, as Kathmandu takes no responsibility for returns lost in transit. Refunds are issued in the same tender as the original payment and include reimbursement for the cost of delivery and return if the item was faulty, damaged, or incorrectly delivered. For international returns, customers should contact Kathmandu first to discuss available options and note that customs duties or taxes for the return are not the company's liability. It is recommended to mark parcels as 'returned goods' to avoid customs delays. The shipping policy details are not provided, hence the focus is on the return process and requirements.